It seems to me that the Item does not correspond to the declared condition – what to do?

At Oskelly, we not only check the authenticity of the lot, but also examine the condition. Our specialists carefully check each Item for full compliance with the photos and description declared by the seller. Therefore, a situation in which an order is delivered to you that does not meet your expectations is extremely unlikely. However, if the condition of the goods still does not suit you, initially we would recommend in the Personal Account – My orders to find the right order, open the Item card and once again carefully examine the pictures presented. If the defects were not really present in the photo, then be sure to contact the Customer Support. Our experts will try to resolve all controversial issues and make sure that you are satisfied with the experience of interacting with our platform.