I did not get my money back for the return of the goods purchased from the boutique, what should I do?

Refunds for goods purchased from a boutique can take up to 14 days, depending on the bank. If after this period the money has not been credited to your account, make sure that in contacting a specialist from our Customer Support you correctly specified the details to which you need to make a refund.

If you have checked everything, but have not found a bug, please contact Oskelly Support. We will find and solve the problem as soon as possible!