At the time of delivery, when the courier transfers the shipment, you need to make sure that the package is intact and there is no damage on the box.
Next, you need to put a signature confirming receipt of the goods in one of the documents offered by the courier (invoice, itinerary or tablet)
In case of damage detection, fix them with the courier on the phone camera and contact the Oskelly Customer Support as soon as possible in the app chat or on the website.