I didn't receive the payment, what should I do?

  • First of all – don't panic! It is quite possible that the funds have already been credited to your account, and the Bank simply did not send a notification of their receipt.
  • If the money still did not arrive, please check whether the details were specified correctly.
  • Next, try contacting the Bank – most of the problems arise on their side.
  • In any case, you can always contact our Support specialists, who will help you get the payment due as quickly as possible!